Then I Met YoucleanserCleanse stepSephora bestseller

Then I Met You Living Cleansing Balm Oil Cleanser Gentle Makeup Remover

This cleansing balm has a unique sorbet-like texture that melts into an oil upon contact with skin. It's designed to break down stubborn makeup, sunscreen, and excess sebum without stripping the skin.

Sephora price

$15.00 - $39.00

Price matters most when you are trying to learn whether this lane belongs in your routine without turning the test into a luxury gamble.

Sephora reviews

4.7 / 5

About 329 reviews on the current Sephora source, so there is real volume behind the reputation.

Shoppers keep mentioning

Good for: Acne/BlemishesGood for: PoresBest for Oily, Combo, Normal Skinallure 2019 Best of Beauty Award WinnerBest for Dry, Combo, Normal SkinGood for: Anti-AgingSeaberry/Sea Buckthorn Oil: Is a hydrating antioxidant that visibly evens skin tone.Persimmon Extract: Visibly brightens and rejuvenates skin.Vitamin E: Is an antioxidant that seals in moisture and protects against free radicals.PoresAcne and Blemishesand Oiliness

These are the shopper themes that keep showing up around this listing and shape why people open it in the first place.

Glass take

4.7 / 5 overall fit

A luxurious cleansing balm that effectively removes makeup and impurities, suitable for most skin types.

Then I Met You Living Cleansing Balm Oil Cleanser Gentle Makeup Remover

Sephora snapshot refreshed April 23, 2026

Price, rating, review count, and source status come from Sephora. Glass adds the routine fit, overlap risk, and what to compare next.

View Sephora

What Sephora says

What this product is supposed to do

An award-winning, sorbet-soft face cleanser that gently removes pore-clogging oils and visible impurities while melting away waterproof makeup and sunscreen.

NormalDryCombinationand OilyPoresAcne and Blemishesand Oiliness

As the first step of your double cleanse, use the spatula to scoop a dime-size amount onto dry skin.

Gently massage balm into skin with circular motions.

Add a splash of warm water to emulsify and remove oil-based impurities.

Rinse thoroughly before moving on to step two, a water-based cleanse with the Soothing Tea Cleansing Gel (sold separately).

What Glass adds

What actually matters before you buy it

A solid first step in a double cleansing routine. It effectively removes makeup and oil without leaving a residue, making it a good option for most skin types, especially those who wear heavy makeup or sunscreen regularly.

Makeup Removal

Users consistently praise its ability to remove even waterproof makeup, including mascara and long-wear foundation, with ease.

Texture and Experience

The balm's texture is frequently mentioned as a highlight, transforming from a solid to a silky oil that feels luxurious on the skin.

Best for

When this is a smart buy

All skin types, especially those who wear makeup or sunscreen
People looking for an effective first-step cleanser

Skip if

When this is the wrong lane

You prefer a water-based cleanser as your only cleansing step
You have extremely sensitive skin that reacts to oils

Routine Fit

Your First Cleanse, Perfected

This balm is designed as the initial step in a double cleansing routine. Apply it to dry skin, massage to dissolve impurities, emulsify with water, and then rinse thoroughly. Follow with a water-based cleanser to complete the process.

Why it works

Where it earns the slot and where it does not

The useful question is not whether this product is good in a vacuum. It is whether it makes your routine easier to run or just adds one more bottle with a familiar ingredient on it.

What it actually does well

Excellent makeup and sunscreen removal
Pleasant texture and scent
Suitable for most skin types
Contains beneficial oils and antioxidants

Where it starts to feel redundant

Requires a second cleanse
Can be a higher price point for a first-step cleanser

Routine fit

Where it belongs in the stack

Evening Routine

Best used in the evening to remove the day's accumulation of makeup, sunscreen, and pollutants.

Glass rating

How this formula scores in real life

4.7/ 5 overall

A luxurious cleansing balm that effectively removes makeup and impurities, suitable for most skin types.

Full ingredient breakdown

Every ingredient, what it does, and whether I care

Emollient

Olea Europaea (Olive) Fruit Oil

Badness

2.0 / 10

A nourishing oil that helps to cleanse the skin by dissolving sebum and makeup.

Usually helps with

Dryness, makeup removal

Watch for

Can be comedogenic for some acne-prone individuals

Emollient

Vitis Vinifera (Grape) Seed Oil

Badness

1.0 / 10

A lightweight oil rich in linoleic acid, known for its antioxidant and skin-conditioning properties.

Usually helps with

All skin types, oiliness

Watch for

Emollient

Cetyl Ethylhexanoate

Badness

1.0 / 10

A non-greasy emollient that helps to soften and smooth the skin.

Usually helps with

Softening skin

Watch for

Emulsifier

Peg-20 Glyceryl Triisostearate

Badness

3.0 / 10

Helps to mix oil and water, allowing the balm to emulsify and rinse away cleanly.

Usually helps with

Emulsifying

Watch for

Can be irritating for very sensitive skin

Emulsifier

PEG-8 Isostearate

Badness

3.0 / 10

Works with other emulsifiers to create a stable cleansing formula.

Usually helps with

Emulsifying

Watch for

Potential for irritation in sensitive individuals

Emollient/Thickener

Microcrystalline Wax/Cera Microcristallina/Cire Microcristalline

Badness

2.0 / 10

Provides structure to the balm and helps to create a smooth texture.

Usually helps with

Texture

Watch for

Antioxidant/Emollient

Hippophae Rhamnoides Oil

Badness

1.0 / 10

Rich in vitamins and antioxidants, it helps to hydrate, brighten, and even skin tone.

Usually helps with

Hydration, brightening, antioxidant support

Watch for

Emollient/Thickener

Ceresin

Badness

2.0 / 10

A wax used to give the balm its solid form and texture.

Usually helps with

Texture

Watch for

Emollient/Thickener

Synthetic Wax

Badness

2.0 / 10

Contributes to the balm's texture and stability.

Usually helps with

Texture

Watch for

Emollient

Orbignya Oleifera Seed Oil

Badness

2.0 / 10

Also known as babassu oil, it's a rich emollient that can help to moisturize the skin.

Usually helps with

Moisturizing

Watch for

Antioxidant

Diospyros Kaki Fruit Extract

Badness

1.0 / 10

Contains antioxidants that can help to brighten and rejuvenate the skin.

Usually helps with

Brightening, antioxidant support

Watch for

Fragrance

Aniba Rosodora (Rosewood) Wood Oil

Badness

5.0 / 10

Provides a natural fragrance to the product.

Usually helps with

Scent

Watch for

Can be a potential allergen for sensitive skin

Fragrance

Citrus Paradisi (Grapefruit) Peel Oil

Badness

5.0 / 10

Adds a citrus scent to the product.

Usually helps with

Scent

Watch for

Can be photosensitizing; potential allergen

Fragrance/Antioxidant

Rosmarinus Officinalis (Rosemary) Leaf Oil

Badness

4.0 / 10

Offers a herbaceous scent and some antioxidant benefits.

Usually helps with

Scent, antioxidant support

Watch for

Can be a potential allergen

Antioxidant

Tocopheryl Acetate

Badness

1.0 / 10

A form of Vitamin E that acts as an antioxidant and helps to moisturize the skin.

Usually helps with

Antioxidant protection, moisturizing

Watch for

Humectant/Preservative Booster

1,2-Hexanediol

Badness

2.0 / 10

A solvent and humectant that also helps to boost the efficacy of preservatives.

Usually helps with

Hydration, preservation

Watch for

Emollient

Bis-Diglyceryl Polyacyladipate-2

Badness

1.0 / 10

A skin-conditioning agent that provides a smooth feel.

Usually helps with

Emollience

Watch for

Thickener

Ethylene/Propylene Copolymer

Badness

2.0 / 10

Used to adjust the texture and consistency of the product.

Usually helps with

Texture

Watch for

Fragrance Component

Limonene

Badness

6.0 / 10

A common component of citrus peel oils, used for fragrance.

Usually helps with

Scent

Watch for

Potential allergen and irritant

Compare before you buy

The next pages that make this product more useful

A good product page should push you into the next decision, not trap you inside one product page forever. These are the cleaner next clicks.

Ingredient Checker

Check whether this product overlaps with products already in your routine.

Product directory

Browse more Sephora skincare products through the Glass product directory.

FAQ

The fast answers people actually need

Is this cleansing balm suitable for oily skin?

Yes, this balm is formulated to effectively remove excess oil and impurities without stripping the skin, making it suitable for oily and combination skin types.

Do I need to use a second cleanser after this balm?

Yes, this is designed as the first step of a double cleanse. It's recommended to follow with a water-based cleanser to ensure all impurities are removed.

See If This Is Compatible With My Skin